Moneythor, the technology company providing financial institutions with a digital banking toolkit powered by artificial intelligence (AI), has been selected by Standard Chartered to further advance personalisation and engagement in its digital services. The initial deployment will add advanced client-facing transaction insights to the roll-out of its chatbot service for the Hong Kong market.
In line with its objective to be the digital bank with a human touch, Standard Chartered will use the Moneythor technology to continue addressing its clients ever increasing digital expectations for personalised services, which improve their finances. The Moneythor solution will be used for transaction data classification and to deliver tailored recommendations, actionable insights as well as personal finance management (PFM) features leveraging both its rules-based expert system capabilities and statistical algorithms.
“Our approach to implementing our digital banking capabilities is to start with our clients’ needs, and create services and products with best-in-class digital experiences. We are looking forward to leveraging the Moneythor solution to launch a chatbot initiative that makes banking more personal, conversational, and less transactional”, said Deniz Güven, Global Head of Design and Client Experience at Standard Chartered.
“We are delighted to have been selected by Standard Chartered, one of the truly global financial institutions with a real commitment to digital banking & technology. It is extremely rewarding to see an additional tier-1 bank deploying the Moneythor solution to power more intelligent digital experiences for its clients”, commented Olivier Berthier, CEO of Moneythor.